Rightway, a healthcare navigation and pharmacy benefits platform, announced a partnership with Curai Health, an AI-powered virtual clinic, to provide Rightway’s members access to Curai’s virtual care offerings.
Curai Health offers personalized primary care providers and urgent care services, referral management and network navigation, care programs and condition-management services, clinical workflow integration, prescription and lab ordering and white-label care services.
Rightway nurses are charged with managing post-visit support by coordinating prescriptions, labs, imaging, referrals and directing members to third-party solutions when appropriate.
Additionally, Rightway confers members with a clinical care team and a user-friendly platform that serves as a single entry point to healthcare to consolidate and centralize all benefit offerings.
The partnership will give Rightway members a gateway to Curai for virtual urgent care 24/7 via the Rightway app.
Members can connect with a Curai healthcare professional for diagnosis, treatment, prescriptions and follow-up care.
In a statement, the company said that Rightway care navigation helps to boost satisfaction with healthcare benefits, improve care utilization and lower out-of-pocket costs that could generate significant return on investment.
Rightway claims to simplify members’ healthcare experience by working with providers, scheduling appointments and steering members to the “highest-quality, cost-effective care.”
“Our partnership with Curai Health provides our members with expanded access to best-in-class healthcare that suits their needs,” Paula Bush, executive vice president of navigation strategy and delivery at Rightway, said in a statement.
“Curai’s chat-first model allows for flexibility in care delivery without sacrificing quality. Merging forces with Curai represents a major step in revolutionizing care delivery and navigation.”
Neal Khosla, CEO and cofounder of Curai Health, said that the current healthcare system has a significant problem in getting the proper care to people seamlessly.
“We’re excited to be working with Rightway to help reinvent access to high-quality, personalized care,” Khosla said in a statement.
THE LARGER TREND
In March, Curai Health partnered with Tufts Medicine to expand access to virtual care in Massachusetts and New Hampshire.
Tufts integrated Curai’s offerings into its patient portal app, MyTuftsMed, which allows patients to message their doctor, make appointments, view test results, and manage their prescriptions.
Via the partnership, patients receive virtual care through MyTuftsMed powered by Curai or chat with a licensed clinician anytime, 24/7. After the virtual visit, patients will be referred to physicians in the Tufts Medicine network if they need in-person care.
In January, Tyson Foods replaced CVS’ Caremark as its pharmacy benefit manager with Rightway. Rightway works primarily with small and medium-sized employers and works on a fee basis and guarantees employers it can save them 15% on pharmacy benefit costs
Last year, Rightway announced a partnership with Kindbody to offer employers family-building and reproductive healthcare benefits. Kindbody will be integrated into Rightway’s ecosystem partnership program to provide employees access to the reproductive care company’s offerings.
Rightway also partnered with Amazon’s hybrid primary care provider, One Medical, to expand access to primary care for employees. One Medical joined RightwayHub, the company’s ecosystem partnership program, as an integrated partner.
